Hi Callum, excellent charts. I am a subscriber since a year and got a message from substack (you?) that my creditcard was denied. I have sent an email, as it should work now. But the email-adress of substack was a "no reply". Could you pls let me know, which email address I could use to inform about my creditcard? I would like to continue my subscription. Many thanks.
Thanks Tommy, if you have updated your credit card it should go through in the next day or two -- I think the usual process is that Stripe makes an attempt and if it fails they try again after a couple of days. Let me know callum.thomas (at) topdowncharts [dot] com if it does not work and I will get it sorted
Thanks Bill, you can just forward the email. I believe you can also share the link -- they may be asked to sign up, but I think new free subscribers can get access to 1 paid article. Hope that helps!
Hi Callum, excellent charts. I am a subscriber since a year and got a message from substack (you?) that my creditcard was denied. I have sent an email, as it should work now. But the email-adress of substack was a "no reply". Could you pls let me know, which email address I could use to inform about my creditcard? I would like to continue my subscription. Many thanks.
Thanks Tommy, if you have updated your credit card it should go through in the next day or two -- I think the usual process is that Stripe makes an attempt and if it fails they try again after a couple of days. Let me know callum.thomas (at) topdowncharts [dot] com if it does not work and I will get it sorted
Just sent you an email, as I need your support. Many thanks.
Callum - please remind me of the best way to forward today's letter to a friend?
Thanks Bill, you can just forward the email. I believe you can also share the link -- they may be asked to sign up, but I think new free subscribers can get access to 1 paid article. Hope that helps!